Performance Enhancement
Performance-Enhancement Specialist
Expertise in Sales and Customer Service:
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Inbound and Outbound Engagement
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Inside and Outside Sales & Support
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Training and Development
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Strategic Planning and Analytics
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Script Writing and Performance Monitoring
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Coaching and Sustainable Systems Creation
With over a dozen years of hands-on experience across hundreds of campaigns and thousands of sales and customer service professionals, I specialize in driving measurable revenue growth. My work has helped companies uncover lost opportunities, streamline operations, and build sustainable, scalable systems that succeed beyond my involvement.
I analyze every facet of a campaign—from processes and people to communication and leadership development. Whether it's implementing performance frameworks, crafting tailored training, or coaching for long-term success, I fill critical gaps while strengthening the roles that already exist.
Through a documented, proven approach to sales, service, and team development, I enable companies to not only win new business but retain loyal customers and elevate team performance.
Let’s discover what’s possible for your company, your people, your product, and your future.